Frequently Asked Questions

Each home and business in St. Clair County should have an address. When you move in, the address does not change. If the person you buy or rent from does not know the address, call our business office at 205-338-9911. We may determine the address over the phone if you know your new neighbor's names and addresses, and the correct road name.

If you are moving into a new structure or location, a new address number must be assigned. This requires us to drive to your new location to measure the address along the road. This will take at least 10 working days, so call as far in advance as possible. When you call 205-338-9911, tell us you need an address for a new structure. We will mail you a form to post where the structure will be so we can assign the address.

St. Clair 911 has been designated as the street naming authority for St. Clair County. We also coordinate street naming with the municipalities to avoid duplicate names. New roads are normally named by the residents or by the developer of a subdivision. We check that the proposed name is not already in use, and then approve or deny the request.

To name a road after a specific person requires 100% agreement of the existing residents of the road. To select a generic street name requires 70% agreement. These same percentages are used if residents desire to change a road name.

When there are 3 or more structures with addresses on a road or driveway, we assign a name and issue address numbers using the new road name. This is done to reduce confusion when responding to emergencies, and it also helps other people find you.

We sometimes name drives that do not have three structures but there are several land-owners along the road. This provides for addresses as the property owners develop their land.

Assigning a name to a private drive does not mean the city or county will start maintaining the road or that the mail carrier will deliver mail to the houses. It is still a private road, it just has an official name.

We welcome the opportunity to have your group tour the 9-1-1 center or to send a speaker to your location.

Speakers are available at no cost for your club or group. Call 205-338-9911 to arrange a speaker.

* Speakers - Speakers can come to your location upon request. We have programs for all age groups with special prizes for the children. Call 205-338-9911 to arrange a speaker.

* Teaching Aids - Prizes - We have materials that can be used in your class to help teach the proper use of 9-1-1.